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FAQs

Frequently Asked Questions

Delivery Options

When you check out, you get to pick between Open Box or Close Box. When you pick an Open Box, delivery will not be charged or made until you close your box.

Local (Singapore) shipping is free with $80 spent in a SINGLE order. If you would instead like to keep an open box and combine shipping with a future order, select the Open Box option at checkout! Note that Open Boxes will NOT be shipped out until an order with the Closed Box option has been made.

To close your box, simply check out another order! If you would like to close your box without making another purchase, type "Close Box" in the Search bar, and check out the listing "Close Box", selecting the Close Box delivery option during payment. Should your current box not meet the prerequisite for free shipping, an invoice with the delivery fee will be sent to you.

Delivery Schedule

Pickup for deliveries will be on every Friday. For local orders, you will receive an SMS with the tracking link once the booking is confirmed. For international orders, you will receive an email with the tracking link once the booking is confirmed.

Getting In Touch

Feel free to send us a message using the pink bubble on the bottom right corner! Alternatively, feel free to send us a message on our Instagram.